Hi, I’m Chared, inclusive communication and leadership consultant.
I help create positive employee experiences & sustainable change.
My approach is grounded on 20+ years of journalism & communication practice, backed by my research on inclusive storytelling & workplace belonging. I am a certified change coach and LEGO® Serious Play® facilitator.
"Communication is a force for good when it creates understanding, builds bridges & breaks barriers."
Here's how I help
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Communication management
With more than 20 years in journalism and communications, I specialize in storytelling and end-to-end communication project management. My expertise spans creation of inclusive communication materials to training teams on how to use them, constructive storytelling, behavior change, sustainability communication strategies, and social justice.
Strategic inclusive communication enhances how your organization communicates internally and externally by promoting accessible, respectful engagement that resonates with diverse audiences.
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Employee experience design
Inclusive employee experiences foster a workplace where diversity is celebrated, ensuring that every aspect of an employee’s journey —from attraction and onboarding to development and departure — is enriched by the four pillars of belonging identified in my research: Authenticity, Care, Empowerment, and Support (ACES).
With ACES, we can cultivate an environment where every employee feels that they can be their true selves at work, are valued as human beings, are empowered to do their best work and have a supportive team to rely on when needed.
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Inclusive leaders program
My research reveals that an employee’s sense of belonging is closely linked to their relationship with their manager. Fortunately, belonging is a skill that managers can develop.
To support managers in cultivating team belonging, I’ve created the BELONG framework. This stands for Brave space, Emotional agility, Listening, ‘Our’ (inclusive language), Noticing, and Good at repair. This program offers personalized coaching and training based on these principles.
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Training and workshops
As a certified LEGO® Serious Play® (LSP) facilitator and belonging advocate, I conduct workshops that create a sense of belonging using this methodology which encourages active participation, unlocking knowledge, and challenging conventional thinking.
My workshops, whether online or offline, require equal 100% participation, support diversity of thoughts and different perspectives within a safe and creative environment. In these workshops, all voices are heard, exemplifying inclusion in action.
Recent posts
"A word after a word after a word is power"
- Margaret Atwood
I write about the work I do and topics I care about: belonging at work, constructive narratives, workplace cultures, diversity and inclusion, and communication in general.
Communicating BDEI to employees: challenges and solutions
Belonging Diversity Equity and Inclusion BDEI initiatives are crucial for creating harmonious and productive workplaces However effectively communicating these projects to employees can be challenging This blog post explores the main challenges and offers practical solutions drawing from my experience
Understanding diversity: a guide for communication professionals in BDEI programs
Effective communication is at the heart of BDEI initiatives as it plays a pivotal role in fostering inclusivity and belonging To communicate inclusively it 8217 s essential to understand the multifaceted nature of diversity In this article we 8217 ll